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Returns & Returns Policy
All Sales Are Final / Refund Policy
Return Policy
All sales are final. We accept exchanges for manufacturer defective items only.
Refunds and Exchanges
• To be eligible for a refund or exchange, you must first contact us within 7 days of receiving the
item(s) to alert us of the damage.
• Return the damaged item to us. Upon receipt of the damaged item, we will ship out a
replacement, if available. If a replacement is not available, we will refund the full purchase
price of your item.
• To complete your return, we require a receipt or proof of purchase (Order#).
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you
are approved, then your replacement or refund will be processed, and a credit will automatically be
applied to your credit card, original method of payment within7 business days.
Late or missing refunds (if applicable)
• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, it may take some time before your refund is officially
posted.
• Next contact your bank. There is often some processing time before a refund is posted. If
you’ve done all of this and you still have not received your refund yet, please contact us.
Exchanges (if applicable)
We only replace items if they are damaged. If you need to exchange it for the same item, contact us and
return your item to us.
Shipping
To return your product, you should contact us prior to shipping the item.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are
non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item, you should consider using a trackable shipping service or purchasing
shipping insurance. We don’t guarantee that we will receive your returned item.
Lost or Stolen Packages
Safeguard Safety Caps LLC (safeguardcaps.com) is not responsible for lost or stolen packages confirmed
to be delivered to the address entered for an order. Upon inquiry, Safeguard Safety Caps
(safeguardcaps.com) will confirm delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate
